Knowledgebase
General Shipping Policy
Posted by Tim L. on 14 December 2009 02:31 AM
Shipping days are Monday to Friday, excluding Saturday, Sunday and Holiday declared by the carrier (i.e. USPS, UPS).

Calculate Delivery Estimate:
Delivery estimate is the total days of delivery, including the estimated ship date. The estimated date showing in some checkout page, is the estimate ship date, which is 'when SF Planet will process and ship your order'. It is not when the shipment should deliver.
Example: If you place an order on Friday, we will ship it on Monday. If you order with expedited shipping to an US address, it would deliver on Wednesday/Thursday (2-3 Business days), or between Friday to Monday (4-6 business days, Standard Shipping).
Handling days: Your order will be ship out within 1-2 business days, unless otherwise stated in your order. (we do not ship on the same day after you place an order).

PLEASE MAKE SURE YOUR ADDRESS IS DELIVERABLE BY USPS (the post office), AND ADDRESSEE NAME are 100% CORRECT. WE WILL CHARGE SHIPPING FEE AGAIN IF SHIPMENT RETURN BY USPS.


Shipping & Handling Fees:
All marketplaces have its specific S&H fees. Please be sure to use the shipping fee calculator (for some sites), and make sure S&H which accurately showing on the checkout page is the amount that you are aware of. You are agreed with the stated amount when you proceed to the checkout. We are not able to refund excess of shipping fees or the fees which you have later remorse, and not agreed for. Please note portion of the S&H fees are for handling use.

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