Knowledgebase
Q: Why is my international shipment taking so long?
Posted by Tim L. on 14 December 2009 02:40 AM
A: International shipments are beyond our control. There are custom authorities involved in this process, which we are unable to doing anything to expedite it. Most of the time, custom clearing process is delaying the shipment. Once your country's custom clears the package, it will pass to your local mailing agent for delivery.

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